Shippings

Once your order has been placed, the delivery time is 6/7 working days (except in periods of special promotions).

Shipping costs

The shipping cost is 15€ for the entire national territory, Spain. And also, for all EU countries.

Track your order

To track your order, the transport company will send you a message giving you the tracking code.

Returns

You have 3 days from the day your order is received to return an item. After this period, the order will be accepted and no claims will be accepted, except for factory defects.

To do this, we provide you with an access to the returns form below, which you must fill out to be able to process at info@robizawine.com

Returns for United Kingdom & Ireland

We will resend any orders out for you free of charge where it is the fault of the courier, but will charge for any resends due to incorrect address of customer or buyer info. For any damaged items or those not received by the customer, we will investigate on a case-by-case basis and report back to you.

NEXT DAY DELIVERY – £ 9.90 / Your order will be received on the next working day after dispatch. (Mon-Fri dispatch)

*Orders must be placed before 15:00 to qualify for same-day dispatch* Working days do not include Saturdays or Sundays**

Click and Collect – £0.00 / Your order will be ready for collection at our address within 2 hours /  SIGNATURE REQUIRED ON COLLECTION**

Check out our refund policy: https://cellarwineshop.co.uk/pages/return-and-refund-policy

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